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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
The technician that went to do regular maintenance on my garage door did not meet my expectations. I called to express my dissatisfaction and spoke with the owner, Robert, he immediately apologized and scheduled an appointment with me to perform the maintenance on my garage door himself. He was prompt and took his time to inspect, tighten up hardware and check the door balance. He mentioned to me that I will need to replace my rollers but that it was nothing the needed my immediate attention at this time. I was pleased with his honesty and professionalism.
- Lorena Nunez
A Response from: Robert Esparragoza
Lorena,
Thanks for the opportunity to make it right. I'm glad that you are very satisfied with our services and in the future if you ever need any assistance with your garage door, We are here to help.
Thanks
The technician that went to do regular maintenance on my garage door did not meet my expectations. I called to express my dissatisfaction and spoke with the owner, Robert, he immediately apologized and scheduled an appointment with me to perform the maintenance on my garage door himself. He was prompt and took his time to inspect, tighten up hardware and check the door balance. He mentioned to me that I will need to replace my rollers but that it was nothing the needed my immediate attention at this time. I was pleased with his honesty and professionalism.
- Lorena Nunez