Garage Door Repair in Norwalk/ Westport, CT - Page 3

Andy G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is a real and honest review: Your guy, Joshua, was so good. Your company is so good. Same day service. Repaired what was necessary...didn't try to sell me anything. Josh is a super guy. He even set up my app and showed me how to use it. I will use this guy/company for sure if I ever need garage door service. I'm really satisfied.

Ellen Sheiman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called...got a human to answer right away...they came the next day...fixed all immediately ...Doug explained all .. gave me my price options quickly and was efficient and a really nice guy to boot..Thank you Precision Overhead Garage Door...all companies should be as well run and helpful !!!

Walter Rival

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Loved that we could make an appt on-line and so quickly. Also liked getting updates the day of service, who the service person would be and what they looked like. We had Carlos Ortiz and he was great. Fixed the issues with the spring in no-time. Will definitely recommend to my friends and family.

Robert Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service call. Installed a new opener by the afternoon.

Chris Gibson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service which I was provided by Josh. I was able to get an appointment which was convenient to me within 24 hours and Josh explained the options I had available to me without being overly pushy. Once we decided on the course the work was quickly and expertly completed. Josh tested my entire system, not just the door he worked on and left the area as clean as it was before hand. Highly recommend this company.

Alexander Donder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good afternoon, I am writing this letter on Monday, December 2nd while your people are installing the new garage door. According to Julio Arellano, you have the following problem: The garage door consists of 4 panels, which according to your Proposal Specification and Service Estimate were supposed to be flat almond or the same as all other doors in our Condominium Complex. Instead, all panels came of different design, which not only does not correspond to your Specification, not only look ugly, but differ from other doors in the Condominium complex and prohibited by Condominium Association. Julio told me that that Precision Door must replace two panels to match the other doors in the complex and to meet your Proposal Specification. He estimated the remaining job to take half an hour. I made a call to your office today, talked to Sarah, and we all agreed that I would make my final payment in the amount of $1,200 only after Precision Doors replace two panels and the job is fully completed. Thank you, Alexander Donder.

Dale Mayer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh Giron/service tech promptly arrived at my home when he said he would. True pro he is!! Highly recommend him.

Patti Jonker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A great experience. Would definitely call them again! Great communication before visit and prompt. Joshua explained the problem and presented me with a few options. Fixed on the spot. Extremely happy!!!!!

Geoff & Lynn Ashworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My cable broke on my garage door opener and I was stuck in the garage with no car. I called and Jeffrey came right out and explained what has happened and what needed to be fixed. He was terrific! Thank you for the prompt attention and for sending a fabulous technician!

Mark Van Summern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a minor repair that involved the sensor lights. Jeff came out on time and did a great job. Company let me know exactly who and when he would be there. I would definitely use them again

Marian Underweiser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos evaluated our issue with our keypad and determined that the contacts for the numbers were worn. He was able to quickly replace the keypad and we were back up and working with our garage in about a half hour. Since he arrived at the early in the day the service had zero impact on our schedule. To top it off he was an absolute pleasure to work with.

Jack English

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh Giron excellent repairman

Lori Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Believe all of the 5-star reviews! I spent a ton of time researching garage door companies, I chose Precision

Nancy Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua was professional, courteous and knowledgeable. He explained our options and performed the option we chose with speed and precision. Would definetely use Precision again and recommend them to others.

Anthony Jaffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Doors service is superb. There response is fast. Their team is a pleasure to work with. And Great communication

Eddy Felix

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh was courteous, meticulous and understand my needs. He took care to explain the details, and perform the task to esthetic, and value. It was great experience.

Don

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed a keypad for my garage door this morning. The installer arrived when he said he would, installed the keypad in about 10 minutes and the price was reasonable, which is rare nowadays. I was very happy with that.

Richard Cockfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service!! service rep. Carlos Ortiz went above and beyond to meet my needs. Great service, great company to do business with.

Umberto Malagisi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer service has been very helpful. I am pleased with the service and my new garage doors installed today.

Benjamin Sylvester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived when they said they would, gave me appropriate options to support replacing my garage door and hardware and installed same day. Was a great experience!

Elaine and Day Shields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Within a half hour of my email to Precision regarding issues opening and closing the garage door and my signing up for a service call, I recieved a text from Rob the service manager asking for more specifics to expedite fixing the problem. Communication was excellent - confirming the appointment date/time by emails and texts, and advising me the day of the appointment that the technician Carlos would be doing the work. Carlos texted and left a VM of his ETA and arrived punctually. He concisely explained what was needed, provided options, and immediately went to work. He did a fabulous job and the door now opens and closes like new! I highly recommend this company and will definitely use them for any future garage door issues.

Catherine & Alan Hogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. This service man was here within two hours fixed my garage door and left. Our service man was a very polite gentleman, and I can’t say enough good things about him.

Tom Sansone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleasant to deal with from front office to technician. The technician arrived on time, called ahead, and was very courteous and efficient. Couldnt ask for more and the price was fair.

Alyssa Dellavecchia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional staff and great service

Ray Moskow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WE have used Precision before and were always happy and completely please with all aspects of the work. This time we had a broken spring on one door and minor problems with two other doors. Precision reacted quickly and with excellent communications. At the appointed hour, Joshua Giron appeared and with limited space we can say that everything that he did was picture perfect. We have managed thousands, yes thousands of people, and this fellow Joshua is tops in technical competence, customer relations, accounting and all other aspects of the job. We want to sure that Brandon Falone (sp) and the President read this. Your Joshua should be your model for superior service, Please acknowledge this note so we can be sure that you recieved the word. Thank you and thanks for that service.

Dawn Horne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision couldn't have been any better! I scheduled the call to come look at my garage doors early morning and they were at my home the same day. Carlos was incredible! He was so knowledgable, helpful and patient. He assessed the situation and gave me options. Once we made a decision, the doors were fixed the same day. He took the time to explain what he was doing, what was being installed and how to use the system. I would highly recommend Precision to anyone and if you get Carlos Ortiz you are very lucky!

Harold Zawadski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciated the prompt and thorough repairs and tune-up on my garage doors today. Jeffrey and his assistant were a pleasure to work with. Very polite and willing to accommodate all of my requests.

Jeffrey Gage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent job, fixed the garage door and we are very happy.

Lori Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called in the morning and within a few hours Joshua called and said he was on the way. He arrived promptly, looked at the problem with the garage door. He then let me know options. Once we decided he fixed it. He was very professional. We will use Precision again if we need to! We needed more than the springs replaced but I was only able to select one item.

Edith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was extremely professional in all respects.